Frequently Asked Questions
Everything you need to know about your OBSIDIA TCG orders.
What is the typical shipping time for orders?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
How do I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn, unwashed items in their original packaging with tags attached. Please note that limited edition drops may have specific return restrictions.
Are your products ethically sourced?
Yes, OBSIDIA TCG is committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my OBSIDIA TCG garments?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry. Avoid using bleach or ironing directly on the graphic designs.